Average Reviews:
(More customer reviews)I did a fair amount of research when choosing a purifier. We were looking for one for our daughter's nursery, so the decibel level was taken into consideration as well as the quality and operation. I had read a few reviews about this unit stating that people heard a clicking or rattling when it ran, but I figured that was just a faulty unit, and that it would not happen to me... Well, long story short, we have been using ours for a month, and the rattling started. However! Oransi really stands behind their products and a new unit is on its way at no cost to us (after I sent them an email about the issue). It should also be noted that it only took them 15 minutes to respond, which is pretty remarkable for customer service these days.
So, despite running into the rattling issue, the unit still works very well and we have noticed a difference in the air quality in the room. Also, we run it on Medium or High pretty much 24 hours a day, so I would say out usage is pretty heavy. I have not noticed a "smell" that some people refer to when discussing the Ionizer, and we do have it on all the time as well. The noise level is inaudible on low, still pretty quiet on medium, and a good level of white noise for the little one when on high. Even on high, it is still not very loud.
To sum it up, this is a great unit to purchase and we are very pleased with our decision. (plus, we got additional replacement filters for ordering through amazon!)
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